In the unlikely event that you should wish to cancel your order, please contact us on 07412320987, email: hello@flavourchain.co.uk with your order number. Please see below for further details based on your requested shipping option.

Click and collect orders

Orders can be cancelled 24 hours before the requested collection time and date.

Orders cannot be cancelled after the collection time.

Orders not collected within 48 hours of the requested collection date and time will be refunded.

Delivery orders

Customers can request for the order to be cancelled by contacting us on 07412320987, email: hello@flavourchain.co.uk. However, if the order has been dispatched, we will be unable to cancel your order and you must refer to the return policy.

We will be in touch to confirm your order cancellation.

Please allow up to 5 -7 working days for refunds to show on the bill payers statement.